Terms of Use

Who is responsible

Spelloom is provided by Osipchuk Viktor, an individual based in Ukraine, who is responsible for processing your personal data. General enquiries: [email protected]. Privacy requests: [email protected].

These terms describe how you may use the Spelloom website, mobile apps and related language-learning services. Please read them before using the service or purchasing a subscription. Contact us if you have questions.

Learning with Spelloom

Spelloom provides vocabulary practice, exercises and learning progress tools. Features and availability may differ by platform, course and plan. Learning results depend on your practice; we do not promise a particular level, exam result or time to fluency. A launch notification or waitlist signup is not a purchase and does not guarantee a release date.

Accounts and guest access

Keep your sign-in credentials secure and use accurate account information. Guest access lets you try available features without creating a registered account. Guest progress may be lost if you clear browser data, remove the app or lose access to the guest session. Contact support if you need help with access, progress or restoring a purchase.

Premium and subscriptions

Where Premium is available, the purchase screen shows the features, price, billing period and any trial or promotional conditions before you confirm. App Store purchases are processed through your Apple Account and are subject to Apple's payment terms.

Auto-renewable subscriptions renew unless cancelled. You can manage or cancel an Apple subscription in your Apple Account subscription settings. Follow the deadline shown by Apple, including any trial cancellation deadline. Deleting the app or your Spelloom account does not cancel an App Store subscription. Cancelling renewal normally leaves access until the end of the paid period; trials may have different conditions shown by Apple.

See Apple's instructions for cancelling a subscription and requesting a refund. Refund requests for Apple purchases are handled by Apple, subject to applicable law. Nothing in these terms limits your mandatory consumer rights.

Apple app licence

The iOS app is licensed under Apple's Standard End User License Agreement (EULA). These service terms do not replace that licence or Apple's applicable store terms.

Your content and acceptable use

You retain ownership of content you add. Only upload words, examples, images or audio that you have the right to use. You allow Spelloom to store, process and display that content as needed to provide the features you choose, including sharing with other users when you choose a shared feature.

Do not upload unlawful or infringing content, harass others, compromise accounts, disrupt the service, bypass access or usage limits, or use automated requests to extract the vocabulary database. We may restrict access or remove content where reasonably necessary to address abuse, security risks or legal obligations. Contact support if you believe a restriction was mistaken.

Shared rooms, moderation and AI

Do not share abusive, threatening, discriminatory, sexually exploitative or otherwise unlawful content. Use the room menu to report a room; user actions to report or block a user; and the word actions to report shared words. You can also contact [email protected]. We review reports and may remove content or restrict accounts. Room owners can see members’ progress and exam results; other members’ access to exam results depends on the room settings. An invitation link may reveal a room preview to anyone who receives it.

Optional AI suggestions and generated pronunciation can be inaccurate. Review them before saving or sharing. The permission screen and Privacy Policy explain the data and providers involved; manual word entry remains available. Spelloom is not intended for children under 13 or below the applicable minimum digital-consent age. The App Store age rating describes content suitability and does not replace these requirements.

Privacy and account deletion

Our Privacy Policy explains how we handle personal information and deletion requests. You can delete your account in Profile → Settings → Delete account, or contact support for help. Remember to manage any store subscription separately.

Service and terms updates

We may update features and these terms as the service evolves or legal requirements change. We will publish the updated date here and provide notice of material changes where required. Your rights under applicable law and the terms of an existing purchase remain protected.

Contact

For questions about these terms, your account or Premium, email [email protected].